Last date to Apply 5 May 2026
Introduction – SBI Resolvers Recruitment 2026
State Bank of India (SBI), India’s largest public sector bank, has announced a special recruitment drive for retired officers to serve as Resolvers on a contractual basis. This initiative offers a unique opportunity for experienced professionals to contribute their expertise in customer complaint resolution and service enhancement. With a total of 105 vacancies across 17 circles, the recruitment ensures wide coverage and engagement of skilled officers nationwide.
The contractual engagement provides monthly remuneration of ₹45,000 for MMGS-II and MMGS-III officers, and ₹50,000 for SMGS-IV officers. Applications are invited online from 15 April 2026 to 05 May 2026, making this a time-bound opportunity for eligible candidates. The role emphasizes leveraging prior banking experience to strengthen customer satisfaction and operational efficiency within SBI’s Complaints Resolution Centres.
Job Overview – SBI Resolvers Recruitment 2026
The role of Resolvers involves follow-up and obtaining timely resolution of customer complaints, along with other tasks assigned by competent authority. Engagement is contractual, for 1–3 years, up to age 65.
| Requirement | Details |
|---|---|
| Recruiting Body | State Bank of India (SBI) |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Total Vacancies | 105 (SC-13, ST-5, OBC-23, EWS-6, UR-58) |
| Post | Resolvers |
| Nature of Recruitment | Contractual Engagement (1–3 years) |
| Job Type & Location | Customer Experience Enhancement Dept., Circle Complaints Resolution Centres (LHOs), across 17 circles in India |
| Application Deadlines | Start: 15 April 2026 | End: 05 May 2026 |
| Eligibility | Retired SBI Officers (MMGS-II, MMGS-III, SMGS-IV) with unblemished service record |
| Age Limit | Max 63 years as on 31.03.2026; engagement allowed up to 65 years |
| Salary Structure | MMGS-II: ₹45,000 | MMGS-III: ₹45,000 | SMGS-IV: ₹50,000 |
| Selection Process | Shortlisting & Interview (100 marks). Merit list prepared by circle/category. |
| Reservation Rules | As per Govt. of India guidelines (SC/ST/OBC/EWS/PwBD). No age relaxation for reserved categories. |
| Application Fee | No application fee |
| Documents Required | Photo, Signature, ID Proof, DOB Proof, Experience details, Caste/EWS/PwBD Certificate (if applicable) |
| Exam Centres | Circle-wise interview centres (no written exam) |
| Official Website | https://sbi.bank.in/ |
| Submission Mode | Online only |
| Apply Online | Apply Online |
Important Dates – SBI Resolvers Recruitment 2026
| Date Event | Schedule |
|---|---|
| Application Start | 15 April 2026 |
| Application End | 05 May 2026 |
| Interview | To be announced |
Vacancy Details – SBI Resolvers Recruitment 2026
| Category | Vacancies |
|---|---|
| SC | 13 |
| ST | 5 |
| OBC | 23 |
| EWS | 6 |
| UR | 58 |
| Total | 105 |
Application Fee – SBI Resolvers Recruitment 2026
| Category | Fee |
|---|---|
| All Categories | No Application Fee |
Important Links – SBI Resolvers Recruitment 2026
| Link | Description |
|---|---|
| Detailed Notification | Official PDF advertisement with eligibility, vacancies, and guidelines. |
| Official Website | Visit SBI’s official careers portal for updates. |
| Apply Online | Submit your application online before 05 May 2026. |
Salary Structure – SBI Resolvers Recruitment 2026
| Grade | Monthly Remuneration |
|---|---|
| MMGS-II | ₹45,000 |
| MMGS-III | ₹45,000 |
| SMGS-IV | ₹50,000 |
Eligibility Criteria – SBI Resolvers Recruitment 2026
| Requirement | Details |
|---|---|
| Age | Max 63 years as on 31.03.2026; engagement up to 65 years. |
| Education | No specific qualification required (retired SBI officers only). |
| Experience | Preference to officers with deep knowledge of SBI systems and procedures. |
Documents Required – SBI Resolvers Recruitment 2026
- Recent Photograph
- Signature
- Experience details (last 10 years)
- ID Proof
- Date of Birth Proof
- Caste/EWS/PwBD Certificate (if applicable)
How to Apply – SBI Resolvers Recruitment 2026
- Register online at SBI careers portal.
- Upload photo, signature, and required documents.
- Submit application before 05 May 2026.
- Keep email ID active for interview call letters.
Selection Procedure – SBI Resolvers Recruitment 2026
The selection process for SBI Resolvers Recruitment 2026 is designed to ensure that only the most suitable retired officers are engaged. Candidates will first undergo a shortlisting stage, where applications are screened based on eligibility, service record, and relevant experience. Meeting minimum qualifications does not guarantee an interview call, as the shortlisting committee applies specific parameters to identify the best-fit applicants.
Shortlisted candidates will then be invited for an interview carrying 100 marks. The qualifying marks will be determined by the Bank, and no correspondence will be entertained regarding the cut-off. The final merit list will be prepared strictly on interview scores, arranged in descending order. In case of a tie at the cut-off point, preference will be given to the candidate with higher age. Selection is circle-wise and category-wise, and candidates will be posted in their preferred circle with no inter-circle transfers allowed.
Exam Pattern – SBI Resolvers Recruitment 2026
No written exam. Only interview process for shortlisted candidates.
Job Location – SBI Resolvers Recruitment 2026
Circle Complaints Resolution Centres (CCRC) at LHOs across 17 circles. SBI reserves right to post anywhere in India.
Related Posts – SBI Resolvers Recruitment 2026
FAQs – SBI Resolvers Recruitment 2026
1. Who can apply for SBI Resolvers Recruitment 2026?
Retired SBI officers from MMGS-II, MMGS-III, and SMGS-IV grades with unblemished service records.
2. What is the total number of vacancies?
There are 105 vacancies across 17 circles in India.
3. What is the last date to apply?
The last date to submit online applications is 05 May 2026.
4. What is the monthly salary for Resolvers?
₹45,000 for MMGS-II & III, and ₹50,000 for SMGS-IV officers.
5. Is there any application fee?
No application fee is required for this recruitment.
6. What is the age limit?
Maximum age is 63 years as on 31 March 2026; engagement allowed up to 65 years.
7. What is the selection process?
Selection is based on shortlisting and interview. Interview carries 100 marks.
8. What documents are required?
Photo, signature, ID proof, DOB proof, experience details, caste/EWS/PwBD certificate (if applicable).
9. How to apply online?
Register at SBI careers portal, upload documents, and submit the form before 05 May 2026.
10. What is the job role of Resolvers?
Resolvers follow up and ensure timely resolution of customer complaints and assigned tasks.
11. Where will the postings be?
Circle Complaints Resolution Centres (CCRC) at LHOs across 17 circles; SBI may post anywhere in India.
12. Are there any benefits during engagement?
30 days leave per year; pension benefits continue as applicable. No PF/bonus/gratuity during contract.